Compliments and feedback

Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Council’s response to Coronavirus. Thank you for your understanding.

We want you to tell us about the little things that niggle you about how we work, the things that make you think ‘wouldn’t it be better to do it like this?’

If you have an idea about how we could do something differently, we want to know about it.

Remember, if you don’t tell us about it, we can’t do anything about it.

You can also let us know about something we've done well, by paying us a compliment.

Give us your feedback online

  • Call us on 01824 706101
  • Write to us at: Your Voice, County Hall, Wynnstay Road, Ruthin LL15 1YN
  • Tell a member of staff at a One Stop Shop

What happens next?

If you make a suggestion or have a comment, we will look into it and see if we can use your ideas to improve, so that we can deliver better services.

If you pay us a compliment, we will pass your comments on to the relevant staff.

If you want to make a complaint about a specific issue, please see our complaints page.