Recycling and waste collections
On your scheduled collection day, please make sure your containers are at your collection point by 6:30am. We may collect your containers at any time on your collection day up until 5pm, so please leave your containers out until then.
Missed refuse collections
Please do not report a missed refuse collection until after 5pm on your collection day as our crews may still be out collecting up until this time. Find out more about missed refuse collections.
Telephone - 01824 706000
(Monday to Friday, 8:30am to 5pm)
Out of hours emergencies
Social services: 0345 053 3116
All other services: 0300 123 30 68
Please note that calls may be recorded for training and quality purposes.